[Fixed] Audible App Crash on Android/iOS/Windows

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fix audible app crash

I purchased some Audible books just now. I downloaded the Audible app. But when I try to open the app, it keeps crashing. Not sure what to do now. Any suggestion?

The Audible App allows for the downloading and playing of audiobooks purchased via Audible.com. However, some users recently started facing issues with the app, which is known as Audible App crashing issue. When the Audible app crashing problem occurs, it will take you back to the home screen automatically whenever you try to start the app. Here are some steps that will help you fix the Audible app crashing.

Part 1. Fix Audible App Crashing on Android

Every Android user has experienced an app crashing at one point or another. If you have this problem where the Audible app keeps closing on your Android device, there are a variety of solutions you can try out, which are proved by some users who have met a similar problem.

audible app android

Solution 1 Force quit all the running apps from your Android device, and restart the Audible app.

Solution 2 Does your phone have the latest Android version? If not, upgrade it. Check the same for the Audible app too.

Solution 3 If your Audible app crashes when you play an audiobook, remove the downloaded book, change your download quality from the Settings page in the app, then re-download.

Solution 4 Reset your Audible app, and clearing the storage and cache:

Step 1. Open the Audible app.

Step 2. From the My Library screen, tap on the left navigation menu at the top left of the screen (three bars).

Step 3. Tap "Help & Support".

Step 4. Tap on the three dots in the upper right corner.

Step 5. Tap "Reset Application".

help & support

Step 6. Tap "OK".

reset application

This option will remove all temporary and cached data in the application and will cancel pending and partial downloads. Any completed downloads or application preferences will not be affected.

Part 2. Fix Audible App Crashing on iOS

If the Audible app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open, try the following solutions.

audible app iphone

Solution 1 Close the Audible app and restart it.

Solution 2 Check if your iOS updates to the latest version. If not, update it.

Solution 3 Check if your Audible app updates to the latest version. Open the App Store. Tap your profile icon at the top of the screen. Scroll to see pending updates and release notes. Tap UPDATE next to the Audible app to update that app.

update audible app ios

Solution 4 Delete the Audible app and then redownload the application from the App Store.

Solution 5 On the Home screen of your device, tap on Settings. Scroll down and tap on Audible. For "Media & Apple Music", toggle it off. Exit back to the Home screen and try launching the Audible app. This is a workaround and has worked for a lot of users.

apple music content

Part 3. Fix Audible App Crashing on Windows

Updated 2022/06/06: Audible has discontinued its Windows App, so there is no need to care about its crashing issue. But we should pay attention to how can we download Audible books when the Audible App doesn't work anymore.

Audible Windows App is a free app that can be used to download Audible books on any Windows 8/10/11 computer. With Audible Windows app, you can also access all your Audible books, stream your audiobooks and purchase any items you like. However, Audible Windows app may often crash due to many reasons. Here are some ways to fix Audible App Crashing on Windows 8/10.

audible app windows

Solution 1 Reset the Audible Windows app.

Step 1. Open Settings under the Start menu.

windows settings

Step 2. Go to Apps.

windows settings apps

Step 3. Click on Apps & features.

Step 4. Click on the Audible app and tap Advanced options.

advanced options

Step 5. Click Reset.

reset audible windows app

Step 6. Restart your Windows PC and try running the Audible app again.

Solution 2 Reset and Clear Microsoft Store cache.

Step 1. Go to the Windows search bar and type wsreset.

Step 2. Run wsreset as administrator.

run wsreset as administrator

Step 3. A command prompt window will open. Don't close the window. If you have a very heavy cache, it will take a while to reset it. When WS reset is done, the Windows Store will open. After the procedure is finished, restart the PC and the Audible Windows app.

wsreset window

Solution 3 Disable your antivirus.

Your antivirus can occasionally block some of the update features and that will result in app instability and frequent crashes. So make sure to disable your antivirus for the time being. After a day or two, once your Audible app and the Microsoft Store are properly updated, you can enable it again.

Bonus Tips: Listen to Audible Books without Audible App

Does your Audible app continue to crash even after you try the methods above? Give up using the Audible app. You can try a better way to listen to your Audible books without the Audible app, that is, convert Audible books to MP3 format to listen to Audible on any MP3 player and any device. Epubor Audible Converter is the best Audible audiobook Converter you must have a try.

Guide [Official Method] Convert Audible to MP3 with Audible Converter.

Download Epubor Audible Converter for Free

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loves technology & reading very much. She seeks the methods to enjoy eBooks and audiobooks more freely and wants to share everything new she has got with you.

06/23/2021 08:44:21
Yeah this has been going on for weeks and weeks.  The ONLY thing that works on IOS is to remove the app altogether and download it again and again and again.  This no acceptable.  This needs to be FIXED.  IMMEDIATELY.
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