Epubor Ultimate Crashing

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Joshua Hart

5/20/2022 1:59:25 AM

Epubor Ultimate has crashed immediately a few seconds after launch on my M1 Mac with Monterey for the past couple months. I don't know what has changed on my end. I've tried deleting and reinstalling the app, but it still won't launch without crashing. Is there anything I can do? I paid for this software and would like to be able to use it!

Answers(8)

Epubor

Re:Epubor Ultimate Crashing

05/23/2022 14:47:06

Thank you for using our software.
1, please ensure you are using the latest version of Epubor Ultimate.
2, don't use any external device on your computer.
Then try our software again. If you are still failed, please screenshot and send it to us via support@epubor.com. Our customer support will contact you and help you fix it. Please don't worry.

Sabrina

Re:Epubor Ultimate Crashing

06/2/2024 20:22:44

same problem here. can anyone fix this?
i have the latest version. and from the update on i have problems

epubor

Re:Sabrina

06/2/2024 20:30:18

Thank you for using our software. What's the version of epubor ultimate you are using? Can you screenshot the error message and send it to us via support@epubor.com. Then we can help you fix it.

Scott

Re:Epubor Ultimate Crashing

08/16/2024 01:46:17

Same problem here. Just downloaded and installed latest version. It begins to open, then crashes. No way to do a screen shot because it closes almost immediately. Have run the app as administrator, but still shutting down immediately.

Re:Epubor Ultimate Crashing

02/12/2025 00:18:23

Same problem on two different computers. Using Epubor Ultimate v3.0.16.327 Apple M1 Ultra Sonoma 14.5

Epubor

Re:Al

02/12/2025 11:44:53

Please fully uninstall the current version of Epubor Ultimate from your Mac, then reinstall the latest version from the link below.

https://epubor.com/ultimate-download.htm#os_Mac

If there is still the same issue, you can also try to open "Terminal" on your Mac, then run the command below:
cd ~/.Ultimate && sed 's/"enable_device": true/"enable_device": false/g' app_settings > app_settings_tmp && mv app_settings_tmp app_settings

If this issue is still not fixed, please feel free to contact us via epubor.iris@gmail.com to get further assistance.

Carl Eisen

Re:Epubor Ultimate Crashing

04/7/2025 00:55:25

Epubor Ultimate opens and then crashes immediately. I'm using Mac OS Sequoia 15.4. I'm registered and have a license. I've downloaded and reinstalled the latest version and used the terminal command from your support website, but nothing seems to work. Thank you

Epubor

Re:Carl Eisen

04/7/2025 09:36:12

Thank you for your feedback. Our customer will contact you soon via email to help you fix it.