Amazon Kindle is the most popular ebook reading device. However, it has a lot of issues that trouble its users, for example, Kindle won't sync. This issue causes that the purchased contents don't appear on the device. Is your Kindle not syncing? Here are a few simple steps to help you to overcome the issue of Kindle not syncing.
Step 1. Confirm that your device is connected to WIFI
At the first step, you need to check the status of your wireless connection. If your device is not connected to WIFI, you are not able to download any content and sync your Kindle.
If your device is already connected to WIFI, try turning the WIFI connection off. Leave it off for around a minute, then try connecting your Kindle to WIFI and check your device. If it won't sync, then go to next step.
Step 2. Verify that Whispersync is enabled
If you are trying to sync Kindle content, you should verify that the Whispersync option is enabled. Go to "Manage Your Content and Devices" >> Select the "Preferences" tab >> Select "Device Synchronization (Whispersync Settings)" and confirm that the feature is turned ON.
Here is the detailed guide: How to Turn on Whispersync Settings for Kindle
Step 3. Log out your Kindle account
This is a unique step to fix the issue. To log out of your Kindle account, go to Menu >> Settings >> My Account, and deregister it. When you've logged out, wait for a few seconds, and then log back in again. In most cases, the Kindle will start to sync.
Step 4. Restart/Reset your Kindle device
Restart and reset are both used for fixing the issue of Kindle not syncing. However, there exist differences between the two. Restarting Kindle won't affect any of the documents or books saved on the device. But resetting Kindle will remove all downloads and contents from your device. You will need to redownload the items from the cloud.
Here is detailed guide: Reset Kindle to Factory: How to Soft and Hard Reset Kindle.
Step 5. Put your Kindle device in flight mode
Putting your Kindle device in flight or airplane mode can also fix the issue. It needs to be kept for at least 30 seconds. After that, turn the flight mode off and try to sync again.
Step 6. Verify that your payment method is valid
If your Kindle content is not syncing to your device, the transaction may not have processed normally due to an issue with your payment method. From "Manage Your Content and Devices", go to "Preference". Under "Digital Payment Settings", select "Edit Payment Method" to view or update your 1-Click payment set.
Step 7. Deliver the content to your device via "Manage Your Content and Devices"
Besides the auto sync, you can also use "Manage Your Content and Devices" to manually deliver the content to your device. Go to the page https://www.amazon.com/mycd. Under the option of "Content", select the books that you want to deliver, and then select "Deliver to device".
Then in the pop-up window, choose the device you want to send the content to, and then click "Make Changes" to confirm.
Step 8. Confirm the content is supported by your device
Some books especially eTextbooks may not be supported for use on Kindle eReaders, the Kindle app for Windows or other devices. Please check the supported devices on the book product detail page on Amazon website. You will see something like "See all supported devices". If your desired device is not in the list, try to use the correct device to download the book.
Step 9. Repurchase the content if necessary
If your payment method was invalid at the time you purchased the content title, you may need to repurchase the title in order for your purchase to go through. You will only be charged for the order that is charged to the valid payment method.
Step 10. Contact Amazon support
All the above steps are quick fixes for your Kindle's syncing problem. If none of them are working, you can contact Amazon support who are ready to assist you in fixing this issue.
Michelle loves technology & reading very much. She seeks the methods to enjoy eBooks and audiobooks more freely and wants to share everything new she has got with you.
