Epubor

Missing option to de-register?

Question

SKuhlenschmidt
1/3/2026 3:42:31 AM

I am a long time user- bought my copy back when it was a new thing. I follow the directions to go to person/Tools/ but there is no deregster option on my screen. I have updated it but not to latest version because I knew I was going to a new computer. What do I do?

thanks

Answers(3)

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Epubor
01/12/2026 16:02:58
Please screenshot the interface of the software and then send it to us via support@epubor.com. We'll help you fix it.
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Kane
02/15/2026 07:18:59
I have the same issue where I cannot deregister an old device.
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Epubor
02/21/2026 22:34:06
We helped you deregister from your old pc. Now you can register it on your new computer.
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