have used this program for over a year and then this spring i could no longer transfer kobo books to kindle ...see customer support msg from March 2017
Dear Customer,
A customer support staff member has replied to your support request, #782025 with the following response:
Hi there,
Thank you for using our software.
Kobo now had released new format Kobo plus recently. For now, for this kindle transfer can not handle kobo plus format. Our technical team is working on this problem. Once there is any progress, we will let you know.
We are sincerely sorry for the inconvenience caused.
Epubor
Thank you for using our software. The books you downloaded via Kobo Plus subscription is not purchased by yourself. It is rented books.
An important premise for removing DRM is you should be the owner of the book, in other words, the books must be purchased by you.
Therefore, decrypting rented books is not supported by Epubor software, sorry for the inconvenience.
As of today (December 26, 2018) the Epubor will not unlock KFX files with the newest Epubor version, and also Kindle for PC v.1.24
Even with these versions, Epubor no longer unlocks Kindle KFX files. We've tried many times.
Now what...?
Thank you for contacting us. For the mac catalina system, Kindle encrypted with a new kindle drm. Kindle transfer cannot handle this new kindle drm for now. But you can use our alternative software: kcr converter (https://www.epubor.com/kcr-converter.html) to handle kindle books on Mac catalina.
PS: There is something wrong with your email address. Every time, we tried to sent the email to you, there is a error.
Can you please send an email to my email box: epubor.iris@gmail.com with another email so we can talk?
I cannot believe you are charging $18 for software which already exists and is free! CALIBRE is open source and easy to use and most importantly saves you $18 plus whatever overpriced garbage they're trying to sell you. This is terrible.... truly despicable. You are running a scam selling software that can be found elsewhere for free... and works on LINUX too!
You stole my money dirty scammers, at least put a link to the open source calibre project on your website.
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